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NetScore Delivery Routing for NetSuite

Status: Unverified

NetScore Delivery Routing for NetSuite is designed specifically for companies that manage their delivery fleet. Our comprehensive system provides a wide range of features that streamline and optimize your delivery operations, making managing and growing your business easier. With our easy-to-use route planning feature, you can create efficient and optimized routes for your drivers, ensuring timely and cost-effective deliveries. Drivers can use the mobile app on any Android or iOS device to access step-by-step instructions and receive real-time updates throughout their route, improving efficiency and reducing delivery times.

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Description

About

NetScore Delivery Routing for NetSuite is a cutting-edge solution designed specifically for companies that manage their delivery fleet. Our comprehensive system provides a wide range of features that streamline and optimize your delivery operations, making managing and growing your business easier. With our easy-to-use route planning feature, you can create efficient and optimized routes for your drivers, ensuring timely and cost-effective deliveries.

Drivers can use the mobile app on any Android or iOS device to access step-by-step instructions and receive real-time updates throughout their route, improving efficiency and reducing delivery times.

Our advanced proof of delivery functionality allows drivers to easily capture signatures and take photos of delivered items, which are automatically updated in real-time within your NetSuite account, giving you complete visibility and control of your deliveries at all times. In addition, you can receive notifications via text or email to stay informed of the status of your deliveries, track the location of your trucks, and manage vehicle maintenance all in one place. With NetScore Delivery Routing for NetSuite, you can effectively manage your fleet, reduce costs, optimize delivery performance, and take your business to the next level.

Key Benefits

  • Start quickly with support for both Android and iOS devices.
  • Easily create your own routes with the dispatch solution, either automatically or manually.
  • Monitor your fleet with Real-time Dashboard Analytics, providing detailed information on truck routes, locations, completed deliveries, and returned orders.
  • Automatically attach signature capture with proof of delivery and photos to transactions and email them to the customer for added transparency and accountability.
  • Use the mobile application without needing NetSuite licenses for drivers.
  • Enable drivers to easily print invoices from the mobile application, improving order processing and management.
  • Notify customers before delivery to keep them informed and reduce the chances of disputes.
  • Add SMS updates on multiple delivery stages as an extra feature for more accurate delivery tracking.
  • Estimate time and distance in the route map and track the driver’s performance for better optimization and improvement.
  • Improve efficiency with truck capacity planning based on weight and volume of orders.
  • Allocate routes and work zones for quick orders to improve delivery efficiency.
  • Experience easy and hassle-free implementation and configurable features for optimal user experience.

Features

Dispatcher Features:

  • Create optimized routes for drivers to improve efficiency and reduce delivery times.
  • Assign and re-assign routes to ensure optimal coverage and productivity.
  • View the load and route plans on a map for better oversight and management.
  • Measure time and distance on a map for accurate delivery tracking and performance analysis.
  • Monitor the location of drivers and trucks in real-time to ensure timely and safe deliveries.
  • Enable drop-shipment options to expand your service offerings and increase customer satisfaction.
  • Automate and customize processes to streamline your operations and meet your specific business needs.
  • Deliver a wide range of packages, boxes, pallets, and individual items with the flexibility and versatility of the solution provided
  • Print route manifests to stay organized and ensure compliance with legal and regulatory requirements.
  • Enable group ordering to handle high-volume and complex deliveries with ease.

Driver Features: 

  • Look up orders quickly and easily to stay informed and control your deliveries.
  • View route maps and optimize them for optimal efficiency and coverage.
  • Navigate route maps using a pre-existing mapping app to reduce your dependency on multiple tools.
  • Receive real-time notifications via email or SMS to stay informed of important events and updates.
  • Provide proof of delivery with signature capture, photo capture, and note-taking features for transparency and accountability.
  • Track routes’ start and end times to monitor performance and make data-driven decisions.
  • Print invoices on-demand to streamline order processing and management.
  • Scan barcodes or QR codes to load the truck, streamlining the check-in and check-out process.
  • Track driver expenses to improve budgeting and cost management.
  • Call or send text messages to customers directly from the mobile app to improve communication and customer service.
  • Obtain digital signatures via email, to ensure secure and fast delivery confirmations.

Supported Transactions:

  • Facilitate item shipments with ease, ensuring timely and accurate deliveries.
  • Handle customer returns and replacements (RMA) seamlessly with built-in tools to ensure a smooth customer experience.
  • Collect payments for invoices with a variety of integrated payment options to streamline financial operations.
  • Picking up purchase orders with ease, streamlining the procurement process.
  • Drop-ship items directly to customers to expand your service offerings and increase customer satisfaction.
  • Automate customer notifications for order status, tracking number, and delivery confirmation.
  • Improve customer service with integration with popular SMS service platforms.
  • Insure your packages, and protect your customer and company from loss or damage.
  • Prepare and send automated delivery confirmation emails to customers.
FEATURES

AI Driven Optimized Route Planning

Automate or Manual Route Planning: This feature allows users to organize their orders into efficient routes using a cutting-edge geo-point mapping solution driven by AI algorithms. It automates the process of route planning, but also offers the flexibility for manual adjustments if needed.

Route Manifestation

Assign and Re-assign Routes: Users can quickly and easily assign or re-assign orders to drivers. This feature enables efficient management of routes by adapting to changing circumstances or optimizing the assignment of orders based on various factors.

View the Load and Route Plans on a Map: Users can visualize the created route plan on a map, providing an overview of the planned routes, estimated time, and distance. This visual representation helps in making data-driven decisions and optimizing the delivery process.

Print Route Manifests: This feature allows users to generate and print detailed order and item information for each load plan. It helps in keeping the delivery process organized, ensuring that drivers have all the necessary details for efficient execution.

Support Order Grouping: Orders can be grouped together based on shipping addresses. This simplifies the delivery process by enabling drivers to handle multiple orders in a specific area or route, reducing travel time and optimizing resources.

Real-time Tracking & Traceability

Track Driver and Truck Locations: Users can monitor the real-time location of drivers and trucks through a dispatcher portal (NetSuite). This tracking feature provides visibility and allows for better coordination and communication with drivers.

Advanced Notifications: Customers receive delivery notifications via email or SMS, keeping them informed about the status of their deliveries. Additionally, an email with the attached Proof of Delivery (POD) is sent after the successful completion of the delivery, providing a comprehensive record.

Leveraging Mobile Flexibility

Proof of Deliveries (POD): This feature enables drivers to capture and record proof of delivery, including signature capture, photo capture, and notes or remarks. The captured information is stored in the dispatcher portal, ensuring accurate documentation of completed deliveries.

Route Map Navigation: Drivers have access to the assigned route plan on their mobile devices, allowing them to navigate efficiently using popular navigation apps like Google Maps or Apple Maps. This feature assists drivers in following the designated routes accurately.

Orders Lookup: Drivers can quickly and easily search for specific orders using the order number before making the delivery. This functionality helps drivers retrieve order details, ensuring they have the right information at their fingertips.

Track the Start and End Times of the Route: The system tracks the start and end times of each route, providing valuable data for monitoring driver performance and optimizing delivery schedules.

Print Invoices: Drivers can generate and print invoices on-site after completing deliveries. This streamlines the order processing and management process, ensuring accurate documentation and facilitating smooth financial transactions.

Loading the Truck using Barcode/QR Code Scanning: This feature simplifies the check-in and check-out process by allowing drivers to scan barcodes or QR codes while loading the truck. It ensures accurate loading and inventory management.

Non-Touch Signature: Customers can provide their signatures digitally via email instead of physically signing a document. This non-touch signature feature offers a secure and efficient delivery confirmation process, reducing physical contact and providing a seamless experience.