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Workstem Payroll & HR Platform

UnlockShipping

Status: Unverified

An integrated NetSuite SuiteApp to deliver engaging, on-brand post-purchase order tracking experiences that drives revenue, reduces WISMO calls, and builds loyalty. This is 100% Built for NetSuite.

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Description

What is UnlockShipping?

An integrated NetSuite SuiteApp to deliver engaging, on-brand post-purchase order tracking experiences that drives revenue, reduces WISMO calls, and builds loyalty. This SuiteApp is 100% Built for NetSuite.

Key Benefits

Shipment Visibility: Get insightful tracking data in one place to resolve delivery incidents faster, expose your shipping updates, manufacturing work orders statuses, etc

Branded tracking page

Branded tracking page: Provide the best post-purchase experience to drive customer loyalty and additional sales.

FEATURES

Build brand awareness post-purchase

Build brand awareness post-purchase. Customers check their order status an average of 4.6x per order, making order tracking one of the most visited pages across the entire customer experience. UnlockShipping now gives your brand control of the experience.

Reduce WISMO by half

“Where is my order?” (or WISMO) is often the majority of support tickets. Reduce WISMO support tickets by providing customers the ability to track their orders on your website.

Get ahead of Delayed Shipments

Shipment issues are bound to occur, so make them less painful for your customers. UnlockShipping lets you notify your customers on the delayed status of their package and direct them to more information about their shipment.

Works well with other platforms

UnlockShipping works for all NetSuite customers, independent of their sales channel… Link to the portal from your Shopify, Magento, and any other platform you use for order taking.