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Home NetSuite Apps Suiteapp Integrated KloudGin Mobile Field Service and Asset Management Cloud
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KloudGin Mobile Field Service and Asset Management Cloud

Status: Unverified

KloudGin digitizes the complete service contract-to-bill process for field service, work, and asset management. It integrates seamlessly with Oracle NetSuite and features automatic sync with NetSuite Customers, Vendors, Items, PO, AP, AR, and GL. The billing integration features pro-forma invoice generation in KloudGin which is synchronized with NetSuite for final invoice delivery. Companies get real-time visibility to data through instant relays of information between the systems. Synchronized data in both systems allows NetSuite users to access, add or update data that is used on Jobs such as Customer information, inventory/service items or asset details. KloudGin mobile app users have easy access to read, update, or delete information while onsite with automated data exchange back into NetSuite

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  • Description
  • FEATURES
Description

Single Face of Work

KloudGin’s platform digitizes all service-to-billing processes, including contracts, vendor sourcing, material management, inventory and purchasing, asset management; including assembly, costing, and maintenance. KloudGin’s mobile workforce management digitizes all worker and subcontractor field activity, and features support for geo-fences, auto-time clocking, pick-up work, and inventory transfer. Billing supports pro-forma invoice generation with seamless integration to NetSuite. KloudGin supports other integrations including eCommerce systems such as Shopify, other work management systems including Oracle CIS, Service Channel, and CorrigoPro, billing systems such as IDI CostGuard, and other integrations; DocuSign, WeatherWorks, AccuWeather and PTC ThingWorx.

Key Benefits

Field crew utilization (employees and subcontractors): Increase workforce productivity with automated scheduling.

Get the right people, parts, and equipment to your service calls with intelligent scheduling decisions and optimal work routes and native mobile field crew app for work execution.

Field work auto time-capture, inventory and parts visibility, compliance checklists, surveys and other digital records (e-Signatures, barcode scan, photos).

Asset utilization, optimizing asset uptime and maximizing asset service levels.

Customer Quote

“The KloudGin system is excellent at allowing us to quickly ascertain what stage of the process our work orders are at and who needs to action them. I now have the tools to be able to hold both the process and the people within the process accountable. That is a big improvement because we were clearly losing revenue, and we were taking far too long at collections which in turn had a significant cash flow impact.”

– Adam Cantor, CFO

Bill faster for completed work, stay in Compliance and Enable new market growth

Eliminate multiple human reviews as a control mechanism, increasing billing accuracy and accounting productivity. Seamless NetSuite Integration using modern Web Services for real-time integration. Eliminates manual re-key of core information, for greater accuracy.

Compliance (GPS GeoFence): Keep track of crew safety and site compliance leveraging geofencing of sites, lat/long timestamp for job activities, photos, and other GPS data logs including crew routes.

Enable new market growth: Grow and expand branches, diversify with new service categories, e.g., rental, fleet, warranty, recurring service contract for greater customer lifetime value.  Easily re-configure service lines with new offerings and unique workflows, rapidly on-board merger and acquisitions.

FEATURES

Automate Scheduling, Dispatch and Route Optimization

Get the right people, parts, and equipment to your service calls with intelligent scheduling decisions and optimal work routes. Enhance customer experience and improve your operational efficiency with optimized real time routing that considers traffic, unexpected delays, priority, distance and other factors.

Modern Computerized Maintenance Management System (CMMS) to maximize utility of your assets

Enterprise Asset Management to track and monitor facility and distributed assets (both company and customer-owned). Manage asset groupings, locate and document assets, set preventive schedules, and work plans, execute corrective or emergency maintenance with this comprehensive cloud-based mobile-first solution.

Asset Rental, Leasing, Service

KloudGin offers a consistent process to manage the rental, service, refurbishment and re-sale of assets. Manage ongoing changes in the disposition of assets, from inventory, to rented equipment (Fixed Assets), to renovation (WIP), to stored in warehouse locations (Inventory). Calculate the asset value part replacement and refurbishment.

Real-time Job profitability

Improve insight into your business processes with detailed reports, built-in analytics and an easily configurable dashboard that will help you track important metrics, identify issues and ensure compliance.

Enhance customer satisfaction with digital engagement

Enhance customer satisfaction with digital engagement: Allow customers to open and view service requests, book appointments, track field crews, work progress, update profiles, and view invoices.

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