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Celigo BigCommerce Integration App

Status: Unverified

Celigo BigCommerce – NetSuite Connector helps retailers combine the BigCommerce eCommerce platform with the proven back-office features of NetSuite. Since the integration is fully automated, you can focus on increasing sales and accurately manage the resulting orders, instead of wasting time manually keeping your BigCommerce Webstore and NetSuite account in sync.

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Description

Business Problem

Do you sell online on BigCommerce eCommerce platform and use NetSuite to manage your back-office operations and logistics? BigCommerce Connector for NetSuite Integration App product integrates the BigCommerce online stores with the proven cloud business software suite of NetSuite used by 30,000+ organizations worldwide.
The connector allows retailers to seamlessly sync their orders, fulfillments and inventory between BigCommerce and NetSuite. This eliminates the overhead of manually re-keying of orders into NetSuite by your data entry team, buyers get immediately notified in BigCommerce once the fulfillment team completes the order in NetSuite and you never have to worry about overselling/underselling your warehouse inventory on your multiple sales channels, be it Online Store/Point of Sale.
The connector also puts full control in your hand by providing self-install and self-configurable wizards, allowing you to connect your BigCommerce-NetSuite accounts in days, not weeks.

Key Benefits

The BigCommerce Connector for NetSuite features following pre-built functionality:

  • Sync customers from BigCommerce into NetSuite
  • Sync orders from BigCommerce into NetSuite
  • Sync fulfillments & inventory from NetSuite into BigCommerce
  • Sync payment information from NetSuite into BigCommerce
  • Sync simple and matrix items from NetSuite into BigCommerce
  • Sync order cancellation & refunds from NetSuite into BigCommerce

Customer Quote

“PayPal is very happy with Celigo’s BigCommerce integration. We have a surprisingly small operational team, so the usability and prebuilt expertise are why we selected them over competitors. We expect to continue a long, fruitful relationship with Celigo and this integration.”

– Alan Jeung, Program Manager + Hardware Operations, Paypal

Install & Manage By Yourself

  • The BigCommerce Connector for NetSuite packages an intuitive Self-Installation wizard that guides users through a step-by-step installation process, ensuring an error-free, fail-safe installation in less than 15 minutes.
  • Settings page allow retailers to easily fine-tune dataflow settings per their business needs, enable/disable dataflows with a single click, control
FEATURES

Never Miss A Single Order

  • Once an order is placed on your BigCommerce store, the order information is automatically sent over to our middleware platform in real time and it remains there till the order is successfully created inside of NetSuite.
  • If for some reason, say NetSuite is down for maintenance or SKUs are mismatched between NetSuite & BigCommerce and the order did not come through to NetSuite, you can retry a failed order(s) with a single click of a button.
  • Not just that, you can also modify BigCommerce order data to push orders that contained invalid data like invalid phone numbers, email addresses etc.

Customize It Yourself

  • Allows you to map data fields from a BigCommerce record type to a NetSuite record type through an intuitive user interface.
  • Complex business rules like hard coding some of the fields, performing lookup operations can also be setup right inside of the mapping interface.

Powerful Dashboard & Monitoring Functionality

Monitor all of your imports and exports from our easy-to-use dashboard. Dashboard tools include a stream of integration events, colorful and informative graphs, direct error resolution links and quick links to each of your integrations and flows.