Cloud Inventory® - Route Sales / DSD / Proof of Delivery
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Cloud Inventory® Field Inventory

Status: Unverified

Inventory in the Wild™ exists in non-traditional, non-fixed, difficult-to-control environments. Track inventory used for Field Service, regardless of location: in warehouse, in transit or in the field. DSI helps customers get accurate counts of trunk stock, laydown yards, forward stocking locations, and inventory lockers. Offline printing available for disconnected environments. Create ticket to track consumption of project materials, medical devices, industrial tools, construction equipment, and supplies. Consigned and vendor managed field inventory is becoming a new source of revenue for our customers, moving their field workers from the expense column to the revenue column.

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Description

DSI Field Service Solution

Connectivity is at the core of successful field operations, whether you’re equipping mobile workers with real-time parts and inventory information, tracking time and labor, or providing access to current work instructions.

Cloud Inventory® Field Inventory is easily configurable to include other  products and solutions like the Survey App and Product Locator App, which use native device GPS mapping to enable instant access to accurate product, vendor or job site locations, eliminating the need to transfer information from a sales or vendor report to a mapping mechanism.

Key Benefits

Cloud Inventory® Field Inventory enables connectivity to existing enterprise systems in any location and on any device, giving you an inventory-aware field service solution that eliminates manual processes, increases visibility of field activities and significantly reduces service costs.

As a result, you’ll know you have the right person at the right job as scheduled, along with the correct parts and reliable, real-time access to inventory information to fulfill immediate order capabilities.

Customer Quote

“DSI’s mobile apps will unify our organisation, specifically our engineers, and ultimately we’ll be able to provide a better customer experience.” Georges-Henri Mongereau Solar Service & Digitization VP, Schneider Electric

– Georges-Henri Mongereau

DSI Field Service Solution

  •  Parts list
  • Add parts and/or labor Service order detail
  •  Location & contact information
  •  Work definition
  •  Operation tasks
  •  Inventory management
  •  Labor (time in/time out)
  •  Equipment history
  •  Meter reading
  •  Reference Warranties/contracts/service agreements
  •  Estimation & quotation
  •   Mapping & routing
  •  Access and maintain accurate vehicle inventory
  •  Instant customer feedback and service completion sign-off
FEATURES

DSI Field Service Solution

  • Reduce number of call backs by ensuring the right parts are available at the time of service.
  • Improve average service time per issue/location with mobile availability of previous service performed by location and/or equipment
  • Improve the customer experience with immediate service summaries

DSI Field Service Solution

  • Increase customer service levels utilizing e-mail functionality for estimating, quoting and warranty or contract document sharing.

DSI Field Service Solution

  • Enable mobile workforce to upsell additional services and/or products based on real-time product and service availability

DSI Field Service Solution

  • Improve/maintain contract renewals with accurate equipment and contract history.

DSI Field Service Solution

  • Cloud Inventory® Field Inventory offers a range of deployment options that include mobile and cloud, you can be confident in a solution that’s tailored to and scalable with your specific business needs.