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mem360.io – Association Management System

Status: Unverified

Mem360 is a true 360-degree Association Management System (AMS) built on NetSuite platform. NetSuite provides a mature, robust, proven and secure platform to build unified industry solutions. Mem360 extends NetSuite functionality using the same framework that is utilized to build the core CRM, finance and commerce modules. Mem360 provide a comprehensive suite of Association and Not for Profit Management modules to manage, engage and steward your members, advocates and supporters.

View on Suiteapp.com

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Description

mem360 – Association Management System

mem360 is a true 360-degree Association Management System (AMS) built on NetSuite platform. NetSuite provides a mature, robust, proven and secure platform to build unified industry solutions.  Mem360 extends NetSuite functionality using the same framework that is utilized to build the core CRM, finance and commerce modules.

Mem360 provide a comprehensive suite of Association and Not for Profit Management modules to manage, engage and steward your members, advocates and supporters.

Key Benefits

In a typical application landscape in an association, there can be multiple systems that are tied together with one form of integration or another.  It feels like a Gordian’s knot.  The challenges that you deal with integrating numerous systems are data synchronization, data duplication, and duplicate manual data entry.

mem360 ties it all together by building on one data model and platform. mem360 becomes the single source of truth and provides front and back office functionality in one place.  It all starts with an omnichannel experience for the member.  Members access all their information through an intuitive web and mobile platform.  Association staff accesses the same system through the easy to use back office application.

Modules

The unified platform includes the following modules:

Membership
Events
Learning Management
Fundraising
Merchandise eStore
Order Processing
Inventory
Procurement
Accounts Receivable
Accounts Payable
General Ledger

FEATURES

Membership

  • Drive member engagement by customizing each member is a journey.
  • Define multiple types of membership at different levels and benefits.
  • Manage hierarchical organizational relationships such as chapters, committees, regions, areas, and districts.
  • Efficiently manage auto-renewals.
  • Search, connect, and collaborate with other members.

Events

  • Manage multiple types of events, including conferences, programs, and meetings.
  • Configure venues, rooms, audiovisual equipment, tables, and seats.
  • Configure event registration rules, including promotions, rates, and type.
  • Manage exhibition area, booth reservation, and sales.
  • Manage the full cycle of sponsorships from an opportunity to close.
  • Manage speakers, sessions, and presentations.
  • Provide self-service ability to enroll in sessions.
  • Manage the waitlist for sessions.

Chapters and Committees

  • Manage Chapters
  • Assign Members to Chapter
  • Merge Chapters
  • Manage Committees
  • Nominate and Vote for Service Positions
  • Nominate and Vote for Awards

Merchandise

  • A full-featured eCommerce solution that enables engaging experiences on any device.
  • True SaaS managed upgrades, no version lock.
  • Easily manage and add new site features and functionality with extensions.
  • One platform supports both individual (B2C) and business (B2B) customers.
  • Graduate to SuiteCommerce Advanced as your business needs change.
  • Ecommerce is unified with NetSuite order and inventory management, CRM, and ERP.

My Portal

  • View and update my profile.
  • Use the QR code for the event check-in.
  • Manage sessions in my events.
  • View my giving history.
  • Manage my chapters, groups, areas, and districts.
  • Manage my advocacy tasks and meetings.
  • Enroll and renew my membership.
  • Access My Portal from any device.