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MemberPlex

Status: Unverified

MemberPlex is an all-encompassing IT Business solution that combines the award-winning Accounting and ERP capabilities of NetSuite, with a custom built AMS module and a Member Portal handling all key areas for any association.

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Description

MemberPlex

Most Association Management platforms make you choose between having a powerful financial system or an effortless membership process. Not MemberPlex.

MemberPlex is an all-encompassing IT Business solution that combines the award-winning Accounting and ERP capabilities of NetSuite, with a custom built AMS module designed to handle memberships, subscriptions, committees, applications and events; the key areas for any association.

Key Benefits

  • Leverage an industry-leading financial solution and keep all key data in one place and deliver more value through a single fully integrated platform.
  • Gain key data insight through robust reporting capabilities and customize data on role-basis.
  • Invest in a scalable, customizable solution to serve your organization today and tomorrow.
  • Have the freedom to choose and integrate with third-party systems, and MemberPlex add-on modules allow you to build on services offered to your members.

Modules

In addition to the core NetSuite functionality, MemberPlex offers:

  • Customer portal with SSO & account management
  • Member profile and additional data collection
  • Individual and Corporate membership
  • Subscriptions
  • Auto Renewal
  • Grace Periods
  • Company and roster management
  • Invoicing with credit cards and ACH payments
  • Group Billing
  • Committee Management
  • Applications and Reviews
  • Stand-alone fundraising module with SSO and single or recurring donations
FEATURES

Membership

  • Enroll new members and renew members in bulk with a single click of the button by utilizing NetSuite's SuiteBilling module and Aura's custom developed scripts.
  • Simplify membership lifecycle with automated billing.
  • Revenue recognition entries are created automatically for every new membership through NetSuite's ARM module.
  • Deliver member-based pricing for items such as events and journal subscriptions.

Customer Management

  • Store all your essential CRM-related customer data in a single place such as ongoing subscriptions, donations/pledges, biographical information and related transactions.
  • Leverage our custom-built reports and searches to send personalized marketing messages to your customers such as newsletters or notices for events.
  • Govern your internal committees with yearly terms, member lists and NetSuite's native meetings functionality to store notes and files.

Events

  • Manage new events with information such as remaining seats, speakers and customer attendance.
  • Oversee event registrations generated by external event management systems and those created directly in NetSuite.
  • Grant your customers continuing education credits and track their progress through our custom processes.

Member Web Portal

Delight your members with an easy-to-use member portal. Features include:

  • Joining and renewing membership, individual and corporate
  • Managing roster and corporate accounts
  • Managing personal information
  • Managing interests and preferences
  • Joining and managing committees
  • Paying invoices
  • Printing and sharing receipts
  • Group Billing
  • In-portal announcements
  • Downloading Member Card to Apple Wallet (providing ability to send push notification to user's mobile phones)
  • Applications and Reviews

Donation Module

Donation module can be sold separately form the core MemberPlex product. Features include:

  • Browse funds and campaigns
  • Make donations using credit card or ACH
  • Enroll and manage recurring donations
  • Make anonymous donations
  • Make donations in honor/memory/support of someone
  • Subscribe to email notification s