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Patchworks for PoS Connector

Status: Unverified

Patchworks’s iPaaS (Integration Platform as a Service) enables you to integrate between NetSuite and your PoS of choice. Our out-of-the box integrations with Shopify PoS and Lightspeed are quick and simple to deploy. We can also tailor customisable solutions, using our best-practice NetSuite data mapping methodologies to fit your IT eco-system. Trust Patchworks to get NetSuite and your PoS working together for your business.

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Description

Integrated Point of Sale

In an Omnichannel World, your customers expect an awesome experience, wherever and whenever they interact with you.

Unifying your PoS with your NetSuite ERP enables you to deliver an awesome experience, whether it’s in store, at a pop-up shop, or at an event / expo.

Patchworks have partnered with Shopify PoS and Lightspeed in order to provide you with two plug and play Point of Sale solutions for your NetSuite-powered business.

Key Benefits

Scale Efficiently – as your retail business grows, take advantage of new opportunities whilst keeping control of product lines and customer data within NetSuite. Patchworks provides you with complete visibility of your physical stores’ performance and helps you manage all of your retail outlets efficiently.

Reduce Costs – Patchworks eliminate the hours of staff time lost per day thanks to manually transferring data in NetSuite and your PoS. In addition, cost savings are also achieved thanks to the removal of errors. We make it easy to launch multiple stores, event pop-ups and much more besides, linked to a single NetSuite instance. By automating the communication of inventory, order and customer data, your business no longer has to manually key and duplicate data. Freeing you and your colleagues up to concentrate on growing the business.

Unified Stock Level – Benefit from a fully synchronised stock level across ALL sales channels. Regardless of how you interact with your customer, with Patchworks you will always be confident that your stock levels in NetSuite are accurate. Eliminating the risk of stock outs and unhappy customers.

Increase Profitability – Patchworks’ iPaaS (Integration Platform as a Service) is a robust, professionally supported platform that ensures your business achieves maximum ROI from it’s technology investment.

Awesome Customer Experiences

Unified data is the key to delivering a memorable customer experience.

Patchworks’ PoS Connector for NetSuite connects all of the key data held in your ERP and PoS systems, including:

  • Unifying Sales Order, Customer and Return / Refund data between your PoS and NetSuite
  • In-store Promotions, Pricing and Multi-Currency as dictated from NetSuite
  • Operational visibility for the growing retailer, incorporating powerful NetSuite functionality, i.e.: Click & Collect, Store Transfers, Replenishment and Multi-Store Support.
FEATURES

Shopify PoS, Lightspeed or the PoS of Your Choice

We are proud to partner with two of the biggest players in Point of Sale for rapid-growth retailers.

Shopify PoS - is an iPad / iPhone-based Point of Sale service that comes as part of Shopify's eCommerce suite. For retailers that are already on Shopify Plus / Shopify and are looking to expand into physical events, pop-up shops and even stores, Shopify PoS is a brilliant opportunity to leverage your business.

Lightspeed  - as the UK's Leading EPoS System and with more than 50,000 customers worldwide, Lightspeed's EPoS helps retailers take their customer experiences to the next level.  As well as the default PoS functionality you would expect, Lightspeed focuses on delivering deep analytics that provide companies with actionable data and insights into their business. In addition progressive inventory management tools such as integrated catalogues and preset order points enable retailers to streamline their processes.

Sales

Unleash the power of NetSuite in your PoS software by unifying the following:

  • Import Sales Orders into NetSuite ERP
  • Synchronise Sales Orders to PoS
  • Click & Collect to PoS
  • Sync Pricing - including multiple price lists to PoS
  • Sync Promotions to PoS
  • Multi-Currency support.

Inventory Management

Capitalise on NetSuite ERP's ability to ensure that you have the right inventory in the right locations to meet your customers' expectations by integrating the following:

  • Synchronise Inventory to PoS
  • Sync Stock Levels to PoS
  • Replenish in-store stock to PoS
  • Manage and automate Store Transfers to PoS

Customer Delight

As if all of the elements Patchworks' PoS Connector weren't enough when it comes to providing an awesome customer experience in-store, we also:

  • Import Customers into NetSuite ERP
  • Sync Customers to PoS. Please Note: this is possible via Patchworks' existing NetSuite data mapping, but is not available out of the box.

Returns & Refunds

Make Returns and Refunds as painless as possible by providing your customer-facing colleagues with the following tools to build upon the Sales and Customer data that you're already integrating into your PoS:

  • Import Refunds into NetSuite ERP
  • Import Returns into NetSuite ERP. Please Note: this is possible via Patchworks' existing NetSuite data mapping, but is not available out of the box.