Sererra RepairSeries – Repair Management for NetSuite
Sererra RepairSeries for Oracle NetSuite is a “Native Built for NetSuite” application that manages all aspects of equipment, such as inspection, repair, service contracts, preventative maintenance, and warranty management for your business. Our intuitive solution also ties with our Rental Management Solution to completely manage your rented inventory.
Key Benefits
- Mobile responsive
- Full-feature management for repairing equipment.
- Configured for use with NetSuite OneWorld.
- Fully integrated with RentalSeries https://sererra.com/netsuite-rental-series
- Setup, manage and execute your Checklist
- Automate technician assignment based on their skill sets
- Manage receiving and shipping for repaired items
- Setup and manage pre-defined list of spare parts and service for repair
- Track inventory order, part, lot number, bins
- Manage transfer and replenishment of spare parts within Job Card
- Online access for customers using customer center
- Track consumable cost and technician time
- Manage warranty and non-warranty processes
- Automated preventative maintenance scheduling and servicing
- Trigger maintenance schedule based on asset parameters.
Features
- Dashboards and KPI’s
- Manage inspection, repairs and RMA items
- Automated inspection for asset purchases
- Kanban view of Job Cards by Stages, Technicians and Customers
- Perform inbound inspection of Assets from Rental Customers
- Auto Assignment of appropriate Checklist to aid inspection
- Ability to determine if product is viable for repair
- Customize any of the processes to fit your business model
- Provide workflow, escalations, and approval process
- Print or email customer estimates, invoices, credit notes and Job Cards
- Calendar for schedule and technician assignment
- Preventative Maintenance Management
- Warranty Management.