Site Search
Turn an Endless Search into a Quick Find.
Turn an Endless Search Into a Quick Find. Get the Right Product on Your Shoppers’ Screen Right Away With Relevant Search Results.
Autocomplete
Searchspring’s Search Autocomplete is the helpful list of suggestions that appears instantly while typing in the search box (you know the one!) Autocomplete surfaces the most relevant search term predictions to your shoppers.
Suggestions are so quick and relevant, that they make shoppers say, “whoa – I found what I needed before I finished typing.”
Semantic Search
Semantic Search makes sure shoppers are taken to the correct set of products – not a collection of products that are only loosely related to their query.
In just a few milliseconds, Semantic Search breaks apart words in searches and identifies which are product categories and which are attributes. This leads to a better search experience and higher conversion rates.
Expanded Search
Expanded Search is when a search falls back to a loose search – but only when there are zero results for the initial strict search.
For most Searchspring sites, we require every search term to be found in a product’s searchable data to show in results — this is to ensure the best relevancy. This practice is called “strict search”. In some cases, sites can break this rule when there would be zero search results, and instead use a “loose search”, in which at least one searched word must be found in a product, but not all. This saves your site from the dreaded “Zero Results Page” to provide a better experience for shoppers.
IntelliSuggest
Put the products that get the most engagement where they’ll be found right away for higher conversions.
IntelliSuggest gets the most searched items to the top of search results pages by gathering engagement data on each search query. Your top 250 queries have their own unique set of products boosted based on engagement data from other shoppers who searched for the same term.
Measurement Detection
Don’t sweat the small stuff! Searchspring detects and normalizes measurements and special characters to get shoppers to the product they’re looking for faster. Whether the shopper types 2 inch, 2 in., or 2”, they’ll see the same set of products.
Popular searches
Inspire shoppers by giving them ideas for search queries that are popular or trending.
With Popular Searches, you showcase results that are timely and relevant to shoppers based on the most popular queries on your site.
Spelling Correction
Instant, intelligent, and always-learning spelling correction is offered as a piece of Autocomplete. The moment when a shopper begins typing, Searchspring automatically runs the text through a spelling correction algorithm. Then, the corrected search is passed directly to Autocomplete to function as usual. This way, your shoppers don’t need to be winners of the National Spelling Bee to find what they’re for.
Synonyms
A “toboggan” may mean a sled to one shopper, while to another it’s a knit hat. Synonyms make it possible to refine your customer’s search by replacing commonly used keywords with terms that are similar in meaning. By doing this, shoppers are shown results for more relevant products – saving frustration and leading to more “add to carts”.
Typeahead Suggestions
Make searching easier (and customers happier) by implementing Typeahead Suggestions. Shoppers see live typeahead suggestions that are relevant to your store – saving valuable time by making sure they get where they need to go.
Suggestions are fast and based on popular queries matching the characters typed. Shoppers can see suggestions in autocomplete or they can click through to the full set of results.
Merchandising
Take Control Over Your Site
Take control over what shoppers see and what they don’t see with Searchspring.
Boost Rules
Product Boosting Rules change the way retailers manage products on their site. Instead of telling ecommerce software where to put items individually, you take control and create rules based on product attributes and the system dynamically orders products.
Convert more customers by promoting what sells and what’s important.
Custom Filter Order
Create a Custom Filter Order by overriding the default filter order. You can reorder them simply by dragging them into the preferred order. Custom Filter Order also makes it easy to hide filters from showing up entirely. A Custom Filter Order provides a better customer experience by organizing filters in a way that works best for your site.
Geo-Merchandising
Use real-time targeting to dynamically display relevant results based on the shopper’s location. Customize messaging and promotions by region to accommodate localized shipping policies or sales.
Show shoppers seasonally-appropriate apparel, merchandise for their local sports team, or home and garden products that reflect their local climate. After all, it’s less likely that a person in Texas would need to see a snowmobile jacket in December than a person in Minnesota. Keep your products relevant and they will perform better.
Inline Banners
Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.
Inline Banners give you the power to advertise specific products and promotions on more pages to reach more people – which means higher conversion rates when it matters most.
Landing Pages
Quickly create landing pages to align with marketing campaigns. Once the page is created, specify the products wanted to appear, and easily place them on the page with a single click.
Easily add banners for your sale or promotion, then publish your page with a shareable link.
Pin and demote products
Pin consistent best sellers to the top of your search results or category pages to ensure they're shown in search results or category pages above everything else. Similarly, move less relevant or underperforming products to the bottom of results.
Campaign scheduling
All ecommerce merchandising campaigns can be scheduled. Set a schedule for your rules on search, category, and campaigns to align with your objectives. Once the schedule is complete, all of your promotions will automatically reset to their defaults.
Personalization
Right Product, Right Time
Get the right products in front of the right person at the right time with Searchspring.
Cross-sell recommendations
Recommend products that a shopper should consider purchasing in addition to the item they are currently viewing to increase conversions.
Whether it’s a must-have accessory or an add-on that just makes sense, guide shoppers to relevant products with ease while driving increased average order values.
Geo-Merchandising
Use real-time targeting to dynamically display relevant results based on a shopper’s location. Customize messaging and promotions by region to accommodate localized shipping policies or sales.
Show shoppers seasonally-appropriate apparel, merchandise for their local sports team, or home and garden products that reflect their local climate for the best relevancy and the happiest customers.
Personalized Product Recommendations
Recommend products that an individual shopper is likely to purchase based on order history and recently viewed items. Product Recommendations are your key to higher conversions and building a loyal customer base.
Expand recommendations beyond the product detail page and engage customers with site-wide suggestions that capture their individual preferences to deliver the ultimate shopper experience.
Personalized Search and Merchandising
Ecommerce Personalized Search and Merchandising adjusts search results pages based on customers' previous shopping behavior. This helps improve relevancy and makes finding products easier to find.
The end result? Happier shoppers. A loyal customer base. Higher conversion rates.
Session Recommendations
Make recommendations based on a shopper’s recently viewed products and display alternatives to the items they have already shown an interest in.
Improve relevancy and conversions by leveraging user data to make in-the-moment recommendations based on products the shopper is looking for during that visit.
Similar Recommendations
Provide alternative options to the product currently being viewed and up-sell similar items.
Whenever a shopper lands on a product page, increase the likelihood of conversion by showing similar products that may be closer to what they really want – you can even throw in items at a slightly higher price point to increase average cart value.
Trending Products
You want more conversions, right? Keep shoppers engaged with fresh recommendations featuring best-selling and most popular products.
Reporting and Insights
Insightful, Meaningful Data
With Searchspring, You Have Your Own Personal Ecommerce Data Interpreter by Your Side.
Category Insights
Analyze how shoppers interact with category pages on your site through Category Insights. Use Searchspring and Google Analytics data to break down important metrics to provide the best shopper experience possible.
Google Analytics Insights
Google Analytics Insights provide high-level visualizations and breakdowns of your ecommerce site search performance.
With Searchspring Google Analytics Insights, you no longer need to dig through Google Analytics to gain key insights about how shoppers browse and buy. Learn which type of visitor generates the most revenue, which type converts at the highest rate, and much more.
Product Insights
Product Insights provide data on the performance of individual products. Learn what products have the most views, which ones bring in the most revenue, and what items get views but don’t convert.
Product Insights empower you to develop a merchandising plan with the customer in mind.
Search Insights
Use the Search Insights Report to analyze how shoppers interact with various searches. Take the data to merchandise your site, order popular products, and make product recommendations.
Search Insights
Use the Search Insights Report to analyze how shoppers interact with various searches. Take the data to merchandise your site, order popular products, and make product recommendations.
The Search Insights Report saves your team time and money by being easy to pull and understand so you can take action immediately.
Spell Correction Insights
Figure out common search spelling errors and take action to still get the right product in front of the right customer at the right time.
Spelling Correction analyzes years of search behavior data from actual online stores to identify the shopper’s most likely intent while searching. It looks at common spelling patterns and word correlations to identify the best possible result.
Reports
Get data that’s meaningful for you to sell more. The following reports are easy to pull, read, and analyze so you can take action fast:
* Searches
* Keywords
* Sorts
* Expanded Searches
* Overall Search Activity
* Zero Results
* Filters
* IntelliSuggest Events
* A/B Experiment Reports
